Frequently Asked Questions

Where will my music be distributed ?

Your music will be distributed to major online platforms, including streaming services like Spotify, Apple Music, Amazon Music, Deezer, and many more.

Will my music be available everywhere in the world ?

Yes, we ensure global distribution. Your music will be available for streaming and purchase worldwide, reaching music fans in various countries.

How can I switch from my previous distributor to Soundset ?

In order to move your catalogue from another distributor to Soundset, we recommend to follow these steps :

          1 - Upload your release with Soundset by using the same metadata previously used ( ISRC codes, release title and track(s) title(s), artist(s) name(s), audio master, UPC codes). This will increase the success of the track linking on the streaming platforms.
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          2 - Distribute the content but set the release date at least 5 business days in advance of the set live date.

          3 - Wait until the content appears online on all channels and DO NOT Takedown the content from the previous distribution service before.

          4 - Once the synchronisation has been successfully done, you can request the Takedown to the previous distributor.

How do I get back the money earned through Soundset ?

You can set up your payment details, including your preferred payout method, within your account settings. Once your music generates earnings, you can request a withdrawal and receive your money accordingly.

When will I get paid ?

Payments are typically made on a monthly or quarterly basis, depending on the platforms and their respective reporting cycles. The exact timing may vary, but rest assured that you will receive your earnings in a timely manner.

Can I talk to a real human if I have an issue ?

Absolutely! We have a dedicated support team ready to assist you. If you encounter any issues, questions, or need guidance, you can reach out to our support team, and a real human will be there to help you.